On the desktop of your computer, go to the Control Panel. Find the Internet Options icon and double click it. If you are not sure how to get to your Control Panel you can click your Windows start button, go to settings and choose Control Panel.

control panel

A new screen will appear. Click on the Security tab then click on the Custom Level button.

control panel- internet options

Another new screen will appear. Scroll down until you see the area which says Cookies. Make sure you have both sections set to Enable cookies.

enable cookies