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190 participants
from 43 countries
Daily News
Summaries of presentations at the 2002 WAN Advertising. These summaries
will be posted each day. Please check back later for the most recent
updates.
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Report -- contact Annabel Chourré, WAN, 25 rue d'Astorg,
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E-mail: achourre@wan.asso.fr
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More Summaries
Quotes from the Conference
Press release:
Ad Slump Continues and Newspapers Fight Back
English Français
Friday, 22 February
Matthew Owen, Media Analyst, Morgan Stanley, U.K.
The advertising market will continue
to be weak for the rest of 2002 and the first quarter of 2003, but
will likely bounce back sometime next year, says Mr Owen.
But advertising is not a major concern for media investors, he says.
"Advertising is not an investor
priority. We assume it will come back eventually," said Mr
Owen. "We assume it will be feeble in 2002 but will come back
in 2003."
Of greater concern to newspaper
investors, according to a Morgan Stanley study, are:
--Circulation declines while readership
stagnates;
--Women under 30, who are big spenders
on fast moving consumer goods, are getting harder to reach;
--"Commoditized content"
is undermining reader loyalty (the practice of copying competitors
new products eliminates the competitive advantages of the products);
--Consumers are less interested
in politics;
-- and traditional newspapers have
high exit costs (they're labour- and capital-intense, making it
difficult to leave the business if things go wrong).
Steffen Vestberg Hjaltelin, CEO, Matchwork
Worldwide, Denmark
The strategies that newspapers are
using to protect their recruitment classified from online competition
aren't working, says Mr Hjaltelin.
"The typical newspaper's internet
service does not stop human resources managers from using online
competitors," he says.
The combination of the recession
and the rise of internet classifieds means the situation will get
even worse, he says.
"What is very interesting about
this business now, compared to two years ago (when we laughed at
the ridiculous internet strategies that lost a billion dollars a
year) is that the four or five or six internet companies left are
very very strong. As the human resources manager's wallet gets smaller,
these players are going to try to increase their share of the wallet.
And newspapers are just trying to defend."
Mr Hjaltelin offered this advice:
focus on "share of wallet"; make your online offering
as good as the best online competitor; do not give your advertisers
any reason to speak to online competitors; and offer one-stop shopping.
Thomas Thorhuus, New Media Director, Dagens
Nyheter, Sweden
The recruitment classifieds business
isn't gone, but it is different today, says Mr Thorhuus.
A mere decade ago, Dagens Nyheter
was the number one source for recruitment ads on the Swedish media
scene. But with the growth of the internet recruiters, there is
now a lot of competition.
Mr Thorhuus admits that Dagens Nyheter
was slow to react, and that the problem is ongoing. "Print
ads are decreasing, and online will increase. The only question
is speed," he says.
But Dagens Nyheter is back in the
race, having recently sorted out its online recruitment strategy
so that it is now producing significant income. His presentation
focused on how they went about it.
"The revenues still don't cover
the loss of print ads, but it is a start," he says. "If
we can get new revenue from the online ads, it's better than nothing."
Helge Holbaek Hanssen, Marketing Director,
Norwegian Media Businesses Association
Can small local papers compete with
the big boys?
The level the playing field and
help Norway's 200 local and regional newspapers -- 150 of which
have circulations under 10,000 -- compete for national advertising,
the Norwegian Media Businesses Association launched a joint page
traffic research project.
The project was undertaken because
Norway's bigger newspapers are thinking of launching a "Quality
Ratings Points" rate card pricing system based on exposure.
This would affect the smaller newspapers through some 50 joint advertisement
sales organisations they belong to across the country -- and each
of the smaller papers could not afford to do the research themselves.
The Association took a representative
sample of 28 newspapers and interviewed more than 3,000 readers
over a four-week period about their reading habits. Among other
things, the researchers found that the average page exposure in
local newspapers are higher than the numbers found for national
or regional newspapers.
David Roulstone, Advertising Manager, Bonnier
Group, U.K.
Newspapers are often reluctant to
conduct advertising effectiveness research because they are frightened
of what they'll find says Mr Roulstone.
But that attitude is nonsense.
"We gave confidence that we,
as a medium, are effective in building brands, we, as a medium,
are effective in getting their message across. You have to remind
them why they are using your newspaper in the first place,"
he said.
Advertising effectiveness research
shows that size, colour, repetition and other factors have a significant
impact on recall. So the company uses this evidence to convince
clients to buy bigger, more colourful and more frequent ads.
And the clients are convinced: in
one Bonnier newspaper, Business a.m. of Scotland, colour ads have
increased 23 percent, average size has increased 14 percent and
single bookings are down 48 percent since the research was incorporated
into the sales presentation, said Mr. Roulstone.
"We need to build a currency
that allows them to realise that advertising with us is effective,"
he says.
Lena Vogelius, CEO & Katarina Hallberg
Pina, Account Manager, Wireless Opinion, Sweden
The market research firm Wireless
Opinion recently carried out a readership survey for the Swedish
Newspaper Publishers Association to demonstrate the effectiveness
of using text messaging on portable telephones to generate instant
research on newspaper reach and effectiveness.
In a pilot study conducted in January
and February 2001, 200 mobile telephone users recruited from a random
sample answered questions via text messaging on a daily basis for
30 days. The study, to determine if the method was suitable for
measuring daily reach and for frequency surveys, found that up to
81 percent answered every day and the majority found it easy and
not disturbing.
In a second project, 2000 mobile
phone users were recruited for a 12-week period to determine if
a panel was willing and capable of answering one question every
day for the period and if a research organisation could handle the
complexity of such a study.
The company found that wireless
panel surveys are of great advantage when following development
over time and when mapping consumer behaviour and that the results
compared favourably with traditional methods.
Eric Bouancheaux, Senior
Creation Manager, Siegfried Debbaudt, Senior Marketing & Client
Services Director, Jean Paul Delmeire, Senior Information
System Consultant, Regipresse, Belgium.
The Regipresse team took conference
participants on a wide-ranging tour from Chad to Belgium to cyberspace
in search for ideas that sell.
In Chad, newspapers lacked a distribution
system because the war-ravaged country lacks roads. So, in a project
with the European Union, they are helping to build the roads they
need to get newspapers to their people.
In Belgium, the newspaper Le Dernière
Heure/Les Sports created a 10-part serial supplement that provided
"everything you want to know about the internet" that
increased readership over the long term. And to keep those readers,
the newspaper launched a new Sunday internet magazine that became
a leader in its market.
And on the internet, Regipresse
created a business-to-business platform that helps newspapers and
its clients cooperate in the sharing of information.
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